Frequently Asked Questions
Where is VIVACE based?
VIVACE is a Lebanese women's footwear brand based in Lebanon. Our footwear is proudly handmade in Lebanon, combining generations of shoemaking experience with contemporary women's footwear design.
Are VIVACE shoes handmade in Lebanon?
Yes. VIVACE footwear is proudly handmade in Lebanon. Our shoemaking experience has been passed through three generations, from grandfather to father to son.
What types of women's shoes does VIVACE offer?
VIVACE offers a range of women's footwear, including heels, mules, loafers, flats, sandals, wedges, platforms, boots, ballerinas, sneakers, and seasonal styles. Availability varies by collection.
Can VIVACE customize shoes?
Yes. Customization is available for selected VIVACE designs. Depending on the style, we may be able to change the heel height, color, materials, or other design details. Contact us before ordering to discuss your request.
What sizes are available?
Sizes vary by design. Many VIVACE styles are available in women's sizes 35–42. Please check the individual product page for the exact sizes available for each design.
How do I know which size to order?
Each product page includes fit information whenever applicable, such as whether the design fits true to size or whether we recommend choosing a different size. If you're unsure, contact us before ordering and we'll help you choose.
What materials are used in VIVACE shoes?
Materials vary by design and may include genuine leather, suede, fabric, satin, mesh, and other selected materials. Check the individual product description for the exact upper, lining, and material information.
Does VIVACE deliver across Lebanon?
Yes. VIVACE offers delivery across Lebanon. Delivery information and applicable charges are provided during the ordering process.
What is VIVACE's exchange policy?
Exchange requests for eligible items must be made within 10 days of receiving your order, according to our exchange policy. Customers are responsible for the new delivery charge associated with an exchange. Please review our exchange policy for full conditions.
How can I order VIVACE shoes?
You can shop available VIVACE designs directly through our official online store. Select your preferred design, size, and available options, then proceed through checkout.
What does “For All Walks of Life” mean?
“For All Walks of Life” reflects the VIVACE philosophy of creating footwear for the different roles, occasions, and moments in a woman's life—from everyday dressing to special celebrations.